I'll elaborate.

I'll finally elaborate on the customer from hell, as well as quitting and my new job, now that I have a moment to spare. I've been incredibly busy the past couple months, working and school full-time, and now even summer classes. I love where I go to school now as a nursing major, but I am seriously considering a mortuary science major. I'd have to transfer to the local community college, though, and in that I would feel as if I was selling myself short. Not that there is anything wrong in the least with community college, I just don't know if I belong there. Additionally, I do NOT want to go through transferring schools again. What a mess!

Anyway, the customer from hell. His wife had called in an order for carryout. He came in to pick it up, paid, and was ready to leave when we had a little exchange that went something like this:

Customer: Wasn't I supposed to get a 2 liter with this?
Me: Well, your wife didn't order one, but if you would like to purchase one, we can take care of that now.
Customer: I told her to order a 2 liter! I told her so I know she did!

So in the meantime, this guy takes out his cell phone and calls his wife back at home. He is still standing directly in front of my register, so I can't help any of the other customers coming in. Also, I was the only person working register that night, so a line began to form behind him. The guy shuts his phone, and our exchange continues.

Customer: She said she ordered one!
Me: I apologize, sir, but whoever took your order over the phone did not get that down, but I'll be happy to get it for you now.

Immediately after that bit occurs, the customer sees a stack of promotional fliers with coupons on them. He could have used one of the coupons if he had originally ordered a 2 liter, but since he didn't do so, we didn't offer the coupon.

Customer: Hey! Why didn't you give me this deal?
Me: Because, sir, we didn't have you down for a 2 liter.
Customer: But I wanted one! I don't work here! I don't know your specials! You need to tell your customers about these coupons!
Me: I'm sorry, sir.

Then he starts grilling me about all our items on the menu and why things are priced as they are. I try to answer his questions calmly, and what I get is this:

Customer: Hey! You need to slow down and lose that attitude! That will NOT fly with me!
Me: Sir, I don't have an attitude. I am just trying to answer your questions.
Customer: And don't roll your eyes, either! You don't disrespect me like that!

At this point, the manager hears what is going on and comes up to the register. By now, a crowd of about 6 customers has gathered behind this guy. The manager tries to explain everything to the customer just as I did, but apparently it's not enough.

Customer: Alright, FUCK THIS! I DON'T WANT THIS SHIT ANYMORE!

He shoves the food at me and throws the flier in my face. He demands his money back, and then leaves. What. A. Nut.



Now, the situation with me quitting... It was kind of the straw that broke the camel's back, I guess. When I first started my job, I loved it and I was getting at least 30 hours a week. However, after the franchise owners left and the GM took over, it was hell. The GM has one personality, and it's douchebag. For whatever reason, he didn't like me and began cutting my hours even though I was one of the best employees. It eventually came to the point that I was only getting 9 hours a week. 9 hours a week making minimum wage just won't cut it for me. Not only were the hours the problem, but it was the GM, himself. He was extremely rude and always insisted we were doing things the wrong way unless we were doing them his way. But the straw that broke the camel's back was this...
Every morning I worked, I would make pizzas until we had all we needed for the morning and early afternoon. Then, the GM would have me glue fliers on the boxes. That was what he would have me do for hours and hours on end. There are 50 pizza boxes to a stack, and most days I was finishing upwards of ten stacks. It was tedious and ridiculous. A monkey could do it! Finally, I was fed up. One day, the GM went to the post office and left me, the shift manager, and one other employee in the store. It happened like this: "Well, guys, I quit." I took off my apron, clocked out, and left.

Now I have a job as an administrative assistant and I absolutely love it. I get paid a lot more and I am always guaranteed hours because it's a permanent schedule. I do a lot of typing and filing, but I enjoy going to work and seeing my coworkers. I even have my own office and I always have weekends off! It's great.


I'm thinking about keeping this blog to update about my personal life from now on. What do you guys think?