Really. It turns out my bosses are Macedonian, not Russian, by the way. The main manager has already informed me that I'm her favorite, because I "know how to do everything!" Work has been pretty fun so far. I like my new coworkers- they're all funny and talkative, which makes work go by a little bit faster.
I've been working a LOT more than I was used to in the past. I've had 25 to 29 hours each week so far: a decent amount on its own, but add going to school full time into the mix, and I have been extremely busy.
So far I only have two stories about customers. First, let me explain the premise of where I work. We are a carry out pizza restaurant. We have pepperoni, sausage, and cheese pizzas ready all the time, so there's no need to call ahead. We can only keep the pizzas in the warmer for a half hour max, but we've been so busy that the pizzas have only been in the warmer around 10 minutes, at most.
Over the weekend, a couple came in and ordered two pizzas and two orders of breadsticks. They said they wanted the pizzas straight from the oven. I told them it would be a dollar more, because the pizzas that are $5 and ready will go to waste if we don't use them, so we would have to charge them more. Well, they weren't having any of that. They said they wanted their pizzas and breadsticks completely fresh, but for the regular price. I told them no, we can't do that. I gave them the pizzas and breadsticks they ordered, and told them to have a good night. They just stood there... for probably a full 30 seconds. I said, "You guys are good to go! Have a good one!" They still stood there. After a few more seconds, they decided to leave, with the lady calling out, "I am VERY unhappy!" Who cares.
My other story involves a lady who called our restaurant three times before finally placing an order. I answered the phone the first time. She wanted to know how much it would be for various pizzas with several toppings. I calculated them all for her, and she said she would call me back. The second time she called, my manager answered. The lady wanted to know if we had thin crust. My manager told her no, we only have one type of crust. The lady hung up. The third time she called, I answered. This time, she asked me how much it would be for the same pizzas she already asked about...then asked if we had thin crust. "Are you sure you don't have thin crust?" she asked. "Yes, ma'am, I'm sure." "Well.... okay..." then she proceeded to finally give me her order.
Little things like that drive me crazy, but all in all, I love my job. It's so much easier than where I worked in the past. Additionally, it's way more efficient. We have an automatic saucer for the pizzas; the dough takes a minute and a half to mix instead of 15 minutes; we have a dough ball maker instead of having to do it ourselves; and the pizzas only take about 7 minutes to make.
I'm sure I'll have more stories soon, because I'm working the next four days. I'm happy to be back here posting!
Thursday, March 18, 2010
I love my job.
Posted by R.A. at 11:46 AM
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3 comments:
This still sounds somewhat like a "GULAG" type of environment. Macedonians, Russians et al, they are the same. Furthermore, Macedonian's are known for their strange and unusual practice of sacrificing the neutical satchel before going to work each day. Regardless of the weirdness that surrounds your work environment, it sounds like a swell time is had by all.
I was just wondering....are you sure you don't have thin crust?
I love how some people refuse to believe you on the phone. What could possibly be your motivation for lying to them? Strange strange people in this world.
At least you can still have fun with it.
I promise- no thin crust :)
Not only do I work front counter, I also make dough and pizzas.
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